How cases reach you

Received notice of dismissal? Two deadlines at a glance

After a dismissal, your client enters the date the notice was received. The dismissal check shows two deadlines: the unfair dismissal claim, typically three weeks from receipt, and registering as a jobseeker. For a termination agreement, it warns of a benefit suspension period. The date of receipt and case type go into the case description – the deadline for the claim is in view from the start.

One photo – and the letter is sorted

With the letter scanner, your client photographs a letter they cannot make sense of. The AI recognises the type, the sender and any deadline and explains in a few points what it is about – as general information, not legal advice. The photo is only analysed and not stored. Type, sender and content go into the case description.

Rejection by the insurer – with a clear recommendation

If an insurer rejects or reduces a claim, your client selects the insurance – such as occupational disability, health and accident, home contents or comprehensive motor insurance – and whether they have legal expenses insurance. With legal expenses insurance, the recommendation is: go straight to a lawyer, who lodges the objection. The insurance and the concern are then already in their case description.

In an emergency, on-call lawyers call back

In an emergency – an arrest, a house search, a serious traffic accident – your client gets in touch via ‘Report a legal emergency’ with their name and a callback number. Rechtigo alerts the lawyers on emergency service standby by e-mail; whoever takes it on first receives the number and calls back. Open emergencies appear at the top of your requests page.

• You switch ‘Emergency service standby’ on in your profile and off again at any time
• Only the lawyer who takes it on sees the phone number